Customer Service & Sales Support
Listed 1 day Ago
Bidfresh
Distribution and Supply
Join Bidfresh – Where Fresh Meets Exceptional Service!
Are you passionate about great customer experiences and love working in a fast-paced environment? Bidfresh, a leading fresh produce distributor, is looking for a Customer Service & Sales Representative to join our team.
What You’ll Do:
- Be the friendly voice for inbound calls and online orders.
- Support sales with quotes, promotions, and account management.
- Troubleshoot issues and keep customers smiling.
- Keep things running smoothly with accurate admin and reporting.
What We’re Looking For:
- A people person with strong communication skills.
- Detail-driven and thrives under pressure.
- Customer service or sales support experience (FMCG/foodservice a bonus).
- Tech-savvy with MS Office; ERP experience is a plus.
Why Bidfresh?
- Competitive pay + benefits.
- Be part of a passionate, supportive team.
- Opportunities to grow in the fresh food industry.
Ready to make an impact? Apply now and bring your energy to Bidfresh!
Skills & Experience
- Excellent Communication: Clear, professional phone manner and strong interpersonal skills.
- Customer Service Expertise: Ability to build relationships, resolve issues, and deliver outstanding service.
- Attention to Detail: Accurate order processing, data entry, and documentation.
- Sales Support Skills: Ability to cross-sell, manage standing orders, and support promotional activities.
- Problem-Solving: Quick thinking and adaptability to troubleshoot and find solutions.
- Organisational Skills: Ability to manage multiple tasks in a fast-paced environment.
- Technical Proficiency: Competent in MS Office; experience with ERP systems preferred.
- Industry Knowledge: Familiarity with fresh produce or FMCG is advantageous.
