Customer Service & Sales Support

Listed 1 day Ago
Bidfresh
Distribution and Supply

Join Bidfresh – Where Fresh Meets Exceptional Service!

Are you passionate about great customer experiences and love working in a fast-paced environment? Bidfresh, a leading fresh produce distributor, is looking for a Customer Service & Sales Representative to join our team.

What You’ll Do:

  • Be the friendly voice for inbound calls and online orders.
  • Support sales with quotes, promotions, and account management.
  • Troubleshoot issues and keep customers smiling.
  • Keep things running smoothly with accurate admin and reporting.

What We’re Looking For:

  • A people person with strong communication skills.
  • Detail-driven and thrives under pressure.
  • Customer service or sales support experience (FMCG/foodservice a bonus).
  • Tech-savvy with MS Office; ERP experience is a plus.

Why Bidfresh?

  • Competitive pay + benefits.
  • Be part of a passionate, supportive team.
  • Opportunities to grow in the fresh food industry.

Ready to make an impact? Apply now and bring your energy to Bidfresh!


Skills & Experience


  • Excellent Communication: Clear, professional phone manner and strong interpersonal skills.
  • Customer Service Expertise: Ability to build relationships, resolve issues, and deliver outstanding service.
  • Attention to Detail: Accurate order processing, data entry, and documentation.
  • Sales Support Skills: Ability to cross-sell, manage standing orders, and support promotional activities.
  • Problem-Solving: Quick thinking and adaptability to troubleshoot and find solutions.
  • Organisational Skills: Ability to manage multiple tasks in a fast-paced environment.
  • Technical Proficiency: Competent in MS Office; experience with ERP systems preferred.
  • Industry Knowledge: Familiarity with fresh produce or FMCG is advantageous.